I asked what I needed you to deliver the item together twice before, but the item was out of original cardboard. It means the packaging was not enough and the item was broken.
In the past, I requested to pack together twice but the parcel was shipped without the original cardboard box which caused product damage due to the incomplete packaging.
I experienced it twice before but the item was taken out from the original when shipping box even though I requested for using the same package together. The item was broken as the damage of the packaging.