as per usps shipment has arrived and you refused the package for this reason they have returned to me and they have refused to re-deliver because I have to receive it then ship it again. As everybody knows and for obvious reason Houston was devastated by Hurricane Harvey the area where my house is was flooded (zip code 77079 for your information) so that's the main reason why I haven't received it. I would be going to the facility by next week hoping that waiting hours to claim the shipment are reasonable and would try to re send it. I hope you can understand the situation, additionally i don't do refund but i work fairly with clients. Let me give you an updated during the week. Thanks!"