This is not the original condition. It must have resulted from an accident during delivery. Could it be possible that you submit a report of damage to the delivery company? I will contact them as well. I am sorry for the inconvenience.
It wasn't in this kind of condition. I suspect it was the accident that happened middle of transporting. Would it possible to report the damage to the delivery company? I will also contact them.
I am sorry for the trouble that happened this time.
It was not in such a condition. I think it was caused during transport. Would it be possible for you to submit reports of damage to the courier? I will get in touch with them myself.
It was not this kind of condition. I think it was the accident during shipping. Would it be possible that the delivery agency submit us the damage report and documents of the report? I will also ask them. I'm sorry for inconvenience this may cause.