実は今回の納品において、２種類のトラブルを経験しています。あなたに相談をしてよいのか、再度ケースをOpenすべきかアドバイスをお願いします。
１．FBAセンターに到着した荷物が紛失し、18日後に発見されました。
この問い合わせのケースはまだOPENのままです。
２．この納品に際し荷物の一部が紛失しています。
以下の商品はすべて紛失
４点中３点が紛失
私は米国のAmazonでの納入経験が豊富ですが、商品が紛失したのははじめてです。
今後も追加納品をしたいので、詳しい調査を希望します。
Rating
62
Translation / English
- Posted at 09 Nov 2012 at 22:35
I am actually having two problems with this delivery. I would like you to advise me about whether it is ok to consult you on this or whether I should re-open the case.
1. The packages which arrived at the FBA center went missing and were found 18 days later.
This enquiry still remains open.
2. One part of the package was missing on delivery.
The following items are all missing:
3 out of 4 items are missing.
I have lots of experience dealing with deliveries from Amazon America, but this is the first time that items have been lost.
As I would also like to receive more packages in the future, I would be grateful for a detailed investigation.
1. The packages which arrived at the FBA center went missing and were found 18 days later.
This enquiry still remains open.
2. One part of the package was missing on delivery.
The following items are all missing:
3 out of 4 items are missing.
I have lots of experience dealing with deliveries from Amazon America, but this is the first time that items have been lost.
As I would also like to receive more packages in the future, I would be grateful for a detailed investigation.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
44
Translation / English
- Posted at 09 Nov 2012 at 22:28
Actually, this time regarding to the order, I experienced two kinds of problems. Please advise if I should talk to you or reopen the case.
1. The luggage that had arrived to FBA center went missing and was discovered 18 days later.
This case is still open.
2. From this shipping, a few items are missing.
The following products are all missing.
Three of the four items are missing.
I have a lot of experience with Amazon.com from the US, but this is the first time products have gone missing.
Since I keep doing business, I request detailed investigation.
Thank you.
1. The luggage that had arrived to FBA center went missing and was discovered 18 days later.
This case is still open.
2. From this shipping, a few items are missing.
The following products are all missing.
Three of the four items are missing.
I have a lot of experience with Amazon.com from the US, but this is the first time products have gone missing.
Since I keep doing business, I request detailed investigation.
Thank you.
★★★★☆ 4.0/1
