Translation Results Requested Through Conyac Made Public

I am sorry that my reply is long delayed. I used a transport service so that your items will be delivered faster to you but I learned that there is a possibility that the package was sent back to Japan due to the transport company's mistake. Some time is needed in order to collect the returned item therefore would you let us send you again the same item or refund you the full amount? I have explained the gist regarding A but can B explain the details of A? Also, when it was shipped, The running vehicle came to a sudden stop when a pedestrian flew in the road. It was because they feared rear-end collision from the vehicles behind. The damage on C was caused by that.