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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] It has been delivered to Japan. However the case was broken. I do not wish to...

Original Texts
日本まで届いてます。しかしながらケースが割れていました。返品したくないので交換する条件でお願いします。アメリカまで届くまで2週間、優先郵便で20ドル掛かります。299ドルで購入したのうち一部の20ドルを払い戻しをお願い出来ませんか？交換品も出来れば日本まで届けて欲しいです。難しいそうでしたらアメリカ国内の住所で送り届けて下さい。
steveforest
Translated by steveforest
The items have been delivered but found the case was broken. However I don't wanna cancel it therefore can you offer me a condition to replace it, please. It takes two week from America . It required 20 USD for express mail. can I ask you to reimburse/ partially refund at 20 USD out of 299USD for total purchase? I hope you to ship to Japan for replacement. If looks difficult please send it to the address in US,please.

Result of Translation in Conyac

Number of Characters of Requests:
165letters
Translation Language
Japanese → English
Translation Fee
$14.85
Translation Time
6 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...

Other Translations From Japanese To English Are Made Public

I'm afraid that I'm emailing you again. I've received an email from UPS. Could you please respond to it? Or should I respond to it instead? Thank you very much. I will tell my accountant about it. Thank you.
Japanese → English
Thanks for your continuous support. The item has been arrived but it was packed so much roughly. We have items in crashed box more than 10, because you didn't care about placing the item in the box like heavy item was placed on the light weight item for instance. In addition, we found so many scratches by cutter knifes as well. Perhaps it seemed to be when opening at your side. The qualit...
Japanese → English
- Pressing around the LCD will turn off/ turn on the light, just like in the picture. - The back cover is loose. The catch is broken. - The LCD looks bad and the fan makes a strange noise. - The screws to the internal circuit board are rusty - The S/N of this item was created with yarn and a piece of plastic. - Please give me your explanation on how contamination got mixed with the main...
Japanese → English
Was there a problem with our processing? The information in the e-manifest that we should have registered was accepted. I don't think we are the reason why we were stopped by Canada Customs. Unless the cause of the problem is clear, I am not convinced that we should be responsible for it.
Japanese → English

steveforest's Public Translations

Since then I have been looking for 〇〇 as you requested, but I can't find any. I've asked Japanese collectors if they have it, but they don't have it, and even they never see it.
For this reason, it is difficult to deal with the trade if you have 〇〇 despite looking for it.
Is there anything else you can trade? Or will you sell it to me?
When buying it, do you think transferring to Russia is impossible?
Japanese → English
The order will be cancelled unless delivery is made for the item. Please arrange for the manufacturer to give the item made by other manufacturers him. Although I can offer for him directly, let me ask you to transfer the email also for me.
After the offer, you can check the status by phone.
There are 3 buyers and I know the brand and condition requested by the customer.
It is a customer but can be competitive.
The document must be made to purchase the item.
Japanese → English
Thank you for the list of items for sale. At this time I have an item I am interested in. Could you make a little bit more discount as you can say it is 100 dollars including the shipping? My preferred price is 60 dollars for your consideration. I'm afraid I'll have to decline the order if you don't allow this price at this time.
Japanese → English
Thank you for sending me the photos. Could you send me an email because I would like to see the photo of 〇〇? And, are you considering selling these items that are listed in your "collection"?
Japanese → English