The reason being are; the control board is broken, motor is rusty and the sheet metal is corroded to use.
Since it will be made from the scratch, the expected shipping schedule for delivery is at March end at the moment.
You may tell OO of the fact. If they wish to cancel the order, we will accept it.
We feel so bad and don't even know how to express our apologies, but your cooperation is appreciated.
We would like you to discuss with them for once at any rate.
The reason are such as the control base cannot be used as it is broken, the motor has rusted and cannot be used and the sheet metal has corroded and cannot be used.
It starts from scratch, so it will be shipped in the end of March as it says.
Please tell this fact to ◯◯ company. If the company says to cancel it, we will accept it.
We have no word to apologize you, but please cooperate with us.
Any way, could you please talk to the company?
The reason is that control board is broken and I cannot use it. Other reasons are that motor is rusty and sheet metal is rotten.
As I start making it from the beginning, I will send it at the end of March.
Please notify it to xx. If they want to cancel it, we will accept it.
We do not know how to apologize to you. We have caused you an inconvenience.
We appreciate your cooperation in advance.
We would like you to talk with xx.
The reason why is that the control panel cannot be used due to broke, the motor also cannot be used due to rust, and the plate cannot be used due to rot.
As we will make it from scratch, the current delivery date is the end of Mar.
Please tell 〇〇 this fact. If they want to cancel it, we will accept it.
I’m sorry to trouble you. I don’t know how I should apologize, but thank you in advance. Anyway, I would like you to talk with them once.
The reason is that the control board is broken, the motor is rusted, the sheet metal corrodes, so they are all unusable.
As we manufacture from the beginning, the current delivery date is planned at the end of March.
Please tell this fact to the 〇〇 company. If they wishes to cancel, we will accept it.
We do not know how we can apologize, but we appreciate your cooperation.
Anyway, I would like you to talk to them once.