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[Translation from Japanese to English ] In regards to the shipping of a wrong product, it is now very difficult to sh...

Original Texts
誤発送の件ですが、
正しい商品を用意する事が難しい状況となりました。
誠に申し訳ありません。

1、かかった金額の全額返金
2、本来注文した商品と同等の商品の発送
(全てこちらで負担します)

どちらか希望の補償方法をお選び下さいませ。

ご迷惑をおかけ致しますが、ご連絡下さいます様お願い致します。
serenity
Translated by serenity
In regards to the shipping of a wrong product, it is now very difficult to ship the right product to you.
We are very sorry for the trouble.

1. Full refund of the total amount
2. Shipping of the products that is equivalent to what you originally ordered.
(We will cover the shipping cost)

Please choose and let us know which compensation you prefer.

We apologize for the inconvenience. Please let us know.
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Result of Translation in Conyac

Number of Characters of Requests:
140letters
Translation Language
Japanese → English
Translation Fee
$12.6
Translation Time
5 minutes
Freelancer
serenity serenity
Starter (High)
enjoy meeting people with various backgrounds. Likes art, interior/architectu...
Contact

Other Translations From Japanese To English Are Made Public

I am very sorry for late reply. There were changed items for the shipment of the container, so it took a lot of time. The products are prepared. Before receiving the order, please kindly confirm the below. We paid the shipping cost on the previous dealing, but my boss pointed out that it made no business sense for us. So, we would like to raise the price of the product from the dealing...
Japanese → English
Thank you for the reply even though you are busy. I understand about your extreme circumstances. I'm sorry for making you hurry without knowing at that time. I will expect that you will prosper at a new place. I hope to maintain a good business relationship with you even after this. Next time I will order with plenty of time before delivery. However, this time I'd like you to send using...
Japanese → English
I see... The situation makes it hard to even shop... It's very troubling. The number of infected in Japan is also rising. Everyone is scared of the corona virus. But recently, there's more young people who got infected. I haven't eaten outside since March of this year. I only go outside for shopping for daily necessities. Of course, while bringing a mask and sanitizing gel. I'm looking f...
Japanese → English
1) Can you play music with the music box without any issue? 2) I plan to bid on this item too. If I'm successful, would you be able to package and send this with the 〇〇 that I purchased a few days ago? If that is possible, is it okay to go ahead with just the shipping costs I've already paid or would there be an additional cost for packing them together? 3) Please package the items as se...
Japanese → English

serenity's Public Translations

I have a question about the shipping fee to Japan for the invoice ○○. It shows the fee of USD 406.22 with FedEx Economy for the package weight of 94.4 lbs using △△ . However, the shipping fee on the invoice ○○ is USD 441.29 before the discount. This shipment was charged on the credit crd at the time of the shipment. I think the difference in the shipping fee comes from the discrepancy in the weight used at the time of the order and at the time of shipment. Would it be possible for you to refund the difference in the shipping fee? I look forward to hearing from you.
Japanese → English
1. I heard that Jon-san is coming to Japan next week.
Sato-san would like to have a face-to-face meeting with him.
Are you available in the time frame below?

Meeting duration: 30-60 min
12/20 between 1pm and 4pm

2. Dear Tan,
Could I ask you to arrange an interpreter as well?
Please let me know if there is anything we need to do on our side.
Japanese → English
Thank you for your reply.
I will look for someone who wants to do that because there are people who likes hand-crafting although I think it's going to take a long time.

It was a a start from a scratch, isn't it?
Great!
You are an enthusiast and hard-worker, aren't you?

Thank you for the detail information.
I wish to go in June as it's better if the weather is nice.
I will talk to my group.
Japanese → English
これは日本からイギリスのお客に直接商品を送った証拠でしょうか？
＞＞Seller fulfilledとおっしゃっていますので、セラーの方がお客様に直接送った注文の証拠かと思います。
私は日本郵便を利用していますが、その発送ラベルのデータで宜しいでしょうか？
＞＞明確に指定はされていませんが、そちらでよろしいかと思います。追跡番号があれば、日本郵便か宛先国の郵便のサイトで追跡ができますので。
またサンプルとして１つあれば良いのでしょうか？
＞＞any ーどれでもとおっしゃっていて、数は指定されていないので1つでも大丈夫かと思います。
Japanese → English

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