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[Translation from Japanese to English ] We are very sorry that it is already past the expected delivery date. The...

Original Texts
商品のお届け予定日を過ぎてしまい申し訳ありません

ドイツへ送った商品が、
ドイツ国内でお客様へ配達されないで、
商品の保管期限切れとして、日本へ返送されてしまう事例が数例発生しています。

明日、私共は日本郵便へあなたの商品の調査依頼を致します。

明日、再度あなたへ連絡します。
申し訳ありませんが、少々お時間を下さい。

あなたの国で、商品に関して何か進展がありましたらご連絡ください。
私共も、この問題に関しての進展があり次第あなたへご連絡いたします

私共はこの問題を解決するために最善を尽くします
shimauma
Translated by shimauma
We are very sorry that it is already past the expected delivery date.

There have been a couple of cases where goods shipped to Germany are returned to Japan without being delivered to customers for the reason that their storage period was expired.

Tomorrow, we will request Japan Post for investigation of your item.

We will get back to you again tomorrow.
Please allow us some time.
Thank you.

Please let us know if you have any progress on the delivery of your item in your country.
We will keep you informed as well.

We will do our best to solve this problem.





Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
18 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

Kara-san, Thank you for your reply. If except sending to an address registered account, it needs to register newly DTH and I understand I need its charges. The present account address is in Japan. Is it possible to do this address to an American one? I do not want several addresses, but only one, a California address. Also, if I cannot change the registered account address, are items shi...
Japanese → English
You don't have to do anything in particular because we already know about the issue on this email message. The payment can be made in cash on the day, or transferred to our account in advance for your preferred choice. We will guarantee your booking for the date you have designated. If there's anything, please keep in touch with us at anytime. Perhaps, until the early June, you will be able ...
Japanese → English
The doll is believed to be from the middle of Showa period. In Japan, there is a custom of giving a doll as a present when a child is born. The doll is displayed on the doll's day or children's day and then, it is kept in safe in a box. It is in a very good condition since it is not always displayed. The doll is usually in a good condition because it is usually not displayed when the ch...
Japanese → English
Hello. Regarding the order, I don't have any information from th customer. I am looking forward to your reply about the Proforma Invoice and the delivery date. Please let me talk about another topic. In terms of the table sample, is the color sample of iron ready? And, are the table sample and the color sample of ash material ready, either?
Japanese → English

shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English