[Translation from Japanese to English ] Thank you very much for your message. Thank you for confirming a refund f...

This requests contains 208 characters and is related to the following tags: "Business" . It has been translated 2 times by the following translators : ( chibbi , shimauma , japan31 ) and was completed in 0 hours 7 minutes .

Requested by kimshige at 11 Sep 2018 at 01:09 1237 views
Time left: Finished

ご連絡ありがとうございます。

私共からの返金を確認して下さり、ありがとうございました。
私共はお客様から送料を余分に頂くことは出来ませんので、差額を返金させていただきました。

先程、あなたの商品の配達履歴を確認しましたが、
現在は日本の税関の通過審査中のようです。
作業が順調であれば、明日にはあなたの国へ向かう飛行機に積載されると思います。

もうしばらくお待ちください。

私共は、あなたへ商品が無事に配達される事を願っています。

shimauma
Rating 53
Translation / English
- Posted at 11 Sep 2018 at 01:14
Thank you very much for your message.

Thank you for confirming a refund from us.
Since we can not receive more shipping charge than necessary, we gave a refund of the difference.

We have just checked the delivery history of the item you ordered and found that it is currently going through the customs in Japan.
If there is no problem, it should be loaded on a plane flying to your country tomorrow.

Please wait for a while.

We hope the item will be delivered to you safely.




kimshige likes this translation
japan31
Rating 53
Translation / English
- Posted at 11 Sep 2018 at 01:16
Thank you very much for contacting us.

Also thank you very much for confirming the refund from us.
We are not allowed to receive the extra shipping fee from our customers, so we refunded the difference.

We checked the delivery status of your item a while ago.
It seems that your item is currently under review by Japanese Customs.
If it goes smoothly, I think that it will be loaded on an airplane heading for your country tomorrow.

We greatly appreciate your patience.

We hope your item will be delivered to you soon.
kimshige likes this translation
chibbi
Rating 52
Translation / English
- Posted at 11 Sep 2018 at 01:18
Thank you very much for contacting us.

Thank you very much for confirming the refund from us.
We are unable to receive extra shipping fee from the customers, we were glad to refund it.

We just checked the delivery history for your products however, it seems like it is currently under the review by customs in Japan.
If everything goes smoothly, we expect the products should be on the flight to your country sometime tomorrow.

I'd appreciate you if you could wait a little longer.

We hope the shipment will be delivered safely to you.
kimshige likes this translation

Client

Additional info

送料の一部を返金した後に、お客様からお礼を頂いたメールへの返信メールとなります。
丁寧な文面で、お願い致します。

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