ご連絡有難うございます。
大変申し訳ございません。
全額返金させて頂きます。
私どもでは今まで数万個を超えるフィルムを販売しておりますが
このように殆どのフィルムが不良品というのは初めてのことです。
ひょっとするとお手元のカメラと相性が悪いのかもしれませんので
返金後の再購入は他のセラーもしくは店舗からご購入下さい。
多大なご迷惑をおかけいたしました。
Translation / English
- Posted at 05 Jan 2017 at 15:01
Thanks for your contact.
We are really sorry about it.
We will make full refund.
We have been selling films over several thousands in the past, but this is the first time we encounter most films having failures. Maybe they might not work well with your camera, so after we make refund, please buy it again from other seller or shop.
We apologize for the huge inconvenience caused.
We are really sorry about it.
We will make full refund.
We have been selling films over several thousands in the past, but this is the first time we encounter most films having failures. Maybe they might not work well with your camera, so after we make refund, please buy it again from other seller or shop.
We apologize for the huge inconvenience caused.
Translation / English
- Posted at 05 Jan 2017 at 15:01
Thank you for your information.
I am very sorry for this matter.
I will refund all to you.
We have sold more than 10000 films until now,
but this is first case for us that almost all of films are failure like this.
Maybe it is not good fitting to your own camera.
So please purchase from another seller or shop after you get refund.
I apologize for many troubles to you.
I am very sorry for this matter.
I will refund all to you.
We have sold more than 10000 films until now,
but this is first case for us that almost all of films are failure like this.
Maybe it is not good fitting to your own camera.
So please purchase from another seller or shop after you get refund.
I apologize for many troubles to you.