[Translation from Japanese to English ] I am sorry for troubling you this time. You said that you had sent me an ema...

This requests contains 239 characters and is related to the following tags: "Business" . It has been translated 2 times by the following translators : ( tatsuoishimura , transcontinents , albizzia ) and was completed in 0 hours 14 minutes .

Requested by hideeaki at 11 Jun 2015 at 23:22 1442 views
Time left: Finished

このたびはご迷惑をおかけします。
anna suiの出品の件で、先月メールを頂いていたとのことでしたが、
全ての受信メールを再度確認したのですが、頂いたメールを見つけることが出来ませんでした。

結果的に、我々はイギリスでこの商品の販売が禁止であることを知りませんでした。
大変申し訳ございません。

今回私達の手違いで出品してしまい大変申し訳ありません。
今後このようなことがないようチェック体制を強化していきます。

最後に、この件についてサスペンドを解除していいただける方法はございませんか?

I am sorry for troubling you this time.
You said that you had sent me an email regarding the exhibition of anna sui last month, but although I confirmed all the incoming emails again, I was not able to find the email of yours.

Accordingly, we did not know that the sale of this product was prohibited in U.K.
I am very sorry.

I exhibited it by our mistake this time, about which I am very sorry.
I will strengthen our check system so that there should not happen such a mistake in future.

Finally, is there not any way for you to release the suspend state of the business?

Client

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