One thing I would like to say to the market is that this is our fault not Mr.oo's.
He is one of the best seller in Japan.
□ might see it as o's fault but I would like you to underatand that this is our company's responsibility.
We haven't received the guitar that is supposed to be send to you.
it might take 2 weeks more from now on.
Please let us explain that this wasn't the mistake of Mr. ○, but our mistake.
Mr. ○ is one of the top sellers in Japan.
From your point of view it might seem that it was Mr. ○'s fault, but we hope, that you'll understand, that it was completely our fault.
The guitar, that should be delivered to you still hasn't been returned to us.
There's a possibility that it might take about 2 weeks for the guitar to be delivered.