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[Translation from Japanese to English ] Thank you for the contact. I am afraid but I could not quite understand your...

This requests contains 216 characters . It has been translated 2 times by the following translators : ( ozsamurai_69 , tearz , tsukie ) and was completed in 0 hours 5 minutes .

Requested by kazusugo at 12 Sep 2014 at 22:49 1505 views
Time left: Finished

ご連絡ありがとうございます。
先ほどいただいたメールのご要望がよくわかりませんでした。
再確認しますが、お手持ちのSIGMA　AF170-500/5-6.3　APOレンズと、買っていただいたSIGMA　2X　TELECONVERTERは、商品の故障ではなく、商品の仕様で適合していない事はご理解いただいたかと思います。
対策としてはこちらは返品と商品代金の返金をご提案させていただきましたが、それではご要望に合わないということでしょうか？

Thank you for your contact.
I do not clearly understand your request in the mail you sent earlier.
I would like to reconfirm, the issue is not of damage to the SIGMA　AF170-500/5-6.3　APO lens you purchased, but a problem with the specification of the item.
I suggested you return the item to receive a full refund for a solution, but, is this not acceptable to you?

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