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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I think one of the items I purchased from you company has failure so I want t...

Original Texts
御社から購入した商品の内1点が不良品と思われるので返品したいのですが、対応していただけますか？
私は送料が高いため船便を使用しています。そのため2ヶ月という期間が空いてしまい、申し訳ありません。

・不良品詳細
靴（ヒール部分）の色があきらかに左右で違います。他サイズの商品は問題ありませんでしたが、US8.5の右靴のみ黄ばんでいます。
商品は使用していませんので、配送時の状態です。

日本からの送料は私が負担しますので、購入時の商品代・送料の返金をお願いします。
返送先住所を教えて下さい。
transcontinents
Translated by transcontinents
I think one of the items I purchased from you company has failure so I want to return it, will you accept this?
I use seafreight because of high shipping cost. Sorry that's why it took 2 months.

-Details of failure
Obviously the color of shoes (on heels) are different for left and right. There was no problem on other size shoes, but only the right show of US8.5 is yellow.
I have not used the item, so this is the condition when it was delivered.

I'll bear the shopping cost from Japan, so please refund purchased amount and postage.
Please let me know the return address, thank you.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
17 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English