[Translation from Japanese to English ] Thank you for giving us the picture so quickly. We also would like to solve ...

This requests contains 226 characters and is related to the following tags: "e-mail" "E-commerce" "ASAP" . It has been translated 2 times by the following translators : ( ozsamurai_69 , sujiko , yosuke-oshida ) and was completed in 0 hours 7 minutes .

Requested by akiy501890 at 15 Aug 2014 at 08:58 7013 views
Time left: Finished

こんなに早く写真を送って頂きありがとうございます。
我々もこの問題を早く解決ししたいと考えております。

このギターの金額はとても大いです。少し検討のお時間を頂けないでしょうか。

まず、我々は直ぐにeBay、PayPal、輸送をした日本郵便にこの事実を伝えます。
我々は発送商品に全て保険をかけています。
発送前のチェックでは指板にキズは入っていませんでしたし、電気系統やサウンドも全て
問題ありませんでした。
我々の提案ができるようになり次第、あなたにご連絡します。




Thank you for sending the photographs so quickly.
We would also like a quick resolution to this issue.


The price of the guitar is quite a large amount. It will take some time for an investigation.

Firstly we will notify, eBay, PayPal and the delivery agent Japan Post about the facts.
We insure all products we send.
Pre-shipping there were no scratches on it, and the wiring and sound were all inspected and OK.
As soon as we have some guidance we will contact you.

Client

Additional info

$6000の商品が届いたお客様から返品希望があり、まず一報を返すメールとなります。

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