■コールセンター経歴
2002年4月1日
●●にオペレーターとして入社
オペレーター新人賞を受賞
2007年7月1日
同社コンタクトセンターにてスーパーバイザーに就任
国内宿泊部門を担当後、ライフサービス部門の立ち上げを担当
2008年4月1日
同社コンタクトセンターにてチーフスーパーバイザーに就任
国内宿泊＆ライフサービスのマルチスキル化を推進
2009年4月1日 同社コンタクトセンターにて副センター長に就任
利用件数 ●→●件（前期比％）
売上 ●→●円（前期比％）
収支 →黒字化
Rating
45
Translation / English
- Posted at 16 Oct 2013 at 15:32
History of call center.
April 1st, 2002.
Joined in company as operator...
Rewarded the operator newcomer award.
July 1st, 2007
Appointed as a supervisor at the company's contact center
After being charge of domestic Lodging department, took responsibility for establish Life service department.
April 1st 2008
appointed as a chief supervisor at the company's contact center
Promoted of multi-skills of the domestic Lodging & Life Service.
April 1st 2009, appointed as a Deputy Director in the company's contact center
Use number .->. review (year on year %)
Sales .->, yen (year on year%)
Balance of payment --> Profitability
tennpu likes this translation
April 1st, 2002.
Joined in company as operator...
Rewarded the operator newcomer award.
July 1st, 2007
Appointed as a supervisor at the company's contact center
After being charge of domestic Lodging department, took responsibility for establish Life service department.
April 1st 2008
appointed as a chief supervisor at the company's contact center
Promoted of multi-skills of the domestic Lodging & Life Service.
April 1st 2009, appointed as a Deputy Director in the company's contact center
Use number .->. review (year on year %)
Sales .->, yen (year on year%)
Balance of payment --> Profitability
★★★☆☆ 3.0/1
Rating
60
Translation / English
- Posted at 16 Oct 2013 at 15:38
history with a Phone Call Service Centre
01/Apr/2002
Joined the Phone Call Service Centre as an service operator
Awarded the Excellent operator award within Newlwy Hired workers.
01/Jul/2007
Been appointed to the supervisor in the contact Service Centre, established the Life Service Department, after being in charge of the Domestic Stay Department.
01/Apr/2008
Been appointed to the Chief supervisor.
Encouraged the multi-skilled environment in the Domestic Stay and the Life Service.
01/Apr/2009
Been appointed to the Vice Director in the Contact Service Centre
Numbers of the call made-⚫→⚫(⚫% compared to the previous year)
Sold ⚫→⚫Yen(⚫% compared to the previous year)
Balance Regained the surplus.
01/Apr/2002
Joined the Phone Call Service Centre as an service operator
Awarded the Excellent operator award within Newlwy Hired workers.
01/Jul/2007
Been appointed to the supervisor in the contact Service Centre, established the Life Service Department, after being in charge of the Domestic Stay Department.
01/Apr/2008
Been appointed to the Chief supervisor.
Encouraged the multi-skilled environment in the Domestic Stay and the Life Service.
01/Apr/2009
Been appointed to the Vice Director in the Contact Service Centre
Numbers of the call made-⚫→⚫(⚫% compared to the previous year)
Sold ⚫→⚫Yen(⚫% compared to the previous year)
Balance Regained the surplus.
★★★☆☆ 3.0/1
Rating
50
Translation / English
- Posted at 16 Oct 2013 at 16:57
■Call Center Career
April 1, 2002
in●●, join the company with an operator.
The recipient of The New Employee Of Operator Award.
July 1,2007
Be appointed as a Supervisor in a Contact Center
After he took the charge of National Guest Service Officer, he took up an appointment of the Start-up of Life-Service.
April 1, 2008
he took up an appointment of the chief Supervisor in Contact Center in this company.
National Guest Service Officer And Life Service Multi-skill's propulsion
April 1, 2009 He took up an appointment of the director of the Contact Center in this company
the number of availability ●→● (from the previous quarter)
payoff ●→● yen (from the previous quarter)
budget → become profitable
April 1, 2002
in●●, join the company with an operator.
The recipient of The New Employee Of Operator Award.
July 1,2007
Be appointed as a Supervisor in a Contact Center
After he took the charge of National Guest Service Officer, he took up an appointment of the Start-up of Life-Service.
April 1, 2008
he took up an appointment of the chief Supervisor in Contact Center in this company.
National Guest Service Officer And Life Service Multi-skill's propulsion
April 1, 2009 He took up an appointment of the director of the Contact Center in this company
the number of availability ●→● (from the previous quarter)
payoff ●→● yen (from the previous quarter)
budget → become profitable
