[Translation from Japanese to English ] Thank you for the e-mail. I believe the item that was shipped is covered b...

Original text

メールありがとうございます。

発送された商品には2万円までの保証がついてると思います。
お手数おかけしますが、郵便局の方と保証された金額までの返金手続きをまず行ってください。

メールありがとうございます。
この商品は多少外観に日焼けやキズがありますが、使用には問題がありません。

メールありがとうございます。
住所については発送する商品を梱包する箱に記載されています。
商品については返品する際届いてから7日以内に返品手続きおねがいします。

Translation / English

Thank you for the e-mail.

I believe the item that was shipped is covered by an insurance up to 20,000 yen.
I apologize for your troubles but please negotiate a refund with the post office for the insured amount first.

Thank you for the e-mail.
This item has some sunburn and scratches but they do not pose any problems for use.

Thank you for the e-mail.
The address is displayed on the box used to pack the item.
As for the item, please start a process to return the item within 7 days of the delivery.

Translation / English

Thank you for your mail.

I believe the shipped item has a 20,000 yen's worth of insurance.
Sorry for the trouble, but first please go through the refund procedure with the post office to receive the insured amount.

Thank you for your mail.
This item has a bit of a sun faded and worn look, but there are no problems with operation.

Thank you for your mail.
The address can be found on the box the item has shipped in.
Please return the item within 7 days of receiving the item.

Translation / English

Thank you for your email.

I believe that the shipped item has been insured with the maximum of JPY20,000.00.
I am sorry for taking up your time, but please proceed for the reimbursement procedure of maximum insured amount at this moment while asking the cooperation of the post.

Thank you for your email.
Although this item has discoloration and the slight scratched, but there is no problem with the functionality.

Thank you for your email.
The shipping address is written on the external box of package.
If you would like to return the item, please return it within 7 days after received it.