[Translation from Japanese to English ] Thank you for the reply. I usually receive an e-mail with a tracking numbe...

Original text

返事ありがとう。

いつもだったら注文後に、FEDEXから追跡番号のメールが届くのですが、
今回はそのメールがまだ届かない為、まだ商品を送られていないのかと思っていました。

再度確認ですが、商品は既に、FEDEXで送られたということでよろしいでしょうか？

返事待っています。

Translation / English

Thank you for the reply.

I usually receive an e-mail with a tracking number from FedEx after I place an order but because I still haven't received that e-mail, I thought that the item hasn't been shipped yet.

Just to be clear, you did ship the item via FedEx already, correct?

I look forward to your reply.

Translation / English

Thank you for your reply.

Usually, I receive a tracking number from FedEx via email after the shipment is made.
I haven't received it yet this time; therefore, I was under the impression that the shipment has not been made.

Could you please clarify that the item has already been shipped?

Looking forward to hearing from you.