News

New Language Pairs Added to Level Test

01 Mar 2024 at 10:11

Hi there! It's Conyac Support.We want to inform you that we have added new language pairs to the Conyac Level Test.The new language pairs are as follows:Arabic to JapaneseJapanese to ArabicPolish to JapaneseJapanese to PolishYou have to pass the l...

[Resolved] Regarding Payout failure to the PayPal account

09 Feb 2024 at 10:24

As of 12:50 JST, we have successfully resolved the issue and have processed the payout to your PayPal account.We apologize for any inconvenience caused. Thank you for your patience and understanding.Best Regards,Conyac Support=====================...

Discontinuation of the Use of Facebook Login to your Conyac account

18 Jan 2024 at 15:41

Thank you very much for your support. This is Conyac Support.As of Wednesday, January 31, 2024, we will no longer provide a Facebook login to use Conyac.After the Facebook login discontinues, you will still be able to use Conyac by logging in with...

【Important】The information regarding the 2023 payment record

17 Jan 2024 at 09:39

Thank you for using Conyac. This is Conyac Support.In accordance with Japanese tax regulations, users who live in Japan and use the Conyac platform are subject to withholding tax at the time of payment. Therefore we will prepare a downloadable cop...

[Important] New Year’s Holiday office hours

06 Dec 2023 at 13:51

Thank you for using Conyac. This is Conyac Support.Please note that we will be closed during the following period in observation of the New Year’s holiday.Saturday, December 30, 2023 -  Thursday, January 5, 2024  (JST)Responses to inquiries receiv...

Discontinuation of the Use of Twitter Login to your Conyac account

01 May 2023 at 11:28

Thank you very much for your support. This is Conyac Support.As of Tuesday, May 31, 2023, we will no longer provide a Twitter login to use Conyac.After the Twitter login discontinues, you will still be able to use Conyac by logging in with your em...

Notification of Japanese Golden Week Holiday

19 Apr 2023 at 14:25

Dear users,Thank you for using Conyac. We will be closed during the following period in observation of the Japanese Golden Week holiday. Wednesday, May 3rd, 2022 - Sunday, May 7th, 2023 JST※ You will still be able to use Conyac normally during the...

[System Maintenance] Monday, 20 February, between 4:00 and 7:00 AM

10 Feb 2023 at 11:07

Thank you for your continual involvement in Conyac.System maintenance will take place soon in order to enhance our services.Date and time of the maintenance:Monday, 20 February 2023 between 4:00 and 7:00 AM (JST)Please note that you may be suddenl...

[Important]New Year’s Holiday office hours

05 Dec 2022 at 11:50

Thank you for using Conyac. This is Conyac Support.Please note that we will be closed during the following period in observation of the New Year’s holiday.Friday, December 30, 2022 -  Wednesday, January 4, 2023  (JST)Responses to inquiries receive...

Notification of Japanese Golden Week Holiday

14 Apr 2022 at 10:25

Dear users,Thank you for using Conyac. We will be closed during the following period in observation of the Japanese Golden Week holiday. Friday, April 29th, 2022  -  Sunday, May 1st, 2022 JSTTuesday, May 3rd, 2022 - Thursday, May 5th, 2022 JST※ Yo...